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its hard to say without actually looking at it, but i would probably say that its more than likely the locking unit thats in the hatch... that little assembly that latches around the hook on the car itself, i have seen that go bad on VW's more than a few times. but like i said, its hard to say without physically looking at it, the unit is not that expensive even from a dealership, just call them and get an idea, that would be a sure fire way to get it done though... just replace the unit... good luck with the fix!
 
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