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Well i was driving my gti normally till I noticed that it start pulling to the right side , so i checked my tire pressure but all tires were fine , i waited to hit the 10000 miles so i took it to the dealer (south motors vw fl) for service and to solve the problem, they had me waiting there and then they told me it needed an alignment so i said ok, they took like 5 hours to do the service and doing the alingment. Then i had a conversation with the tech and told me the car was still pulling but less than before and he didnt knew why. So he was going to call the factory for a solution they never offered me a loaner or nothing , so i took my car cause i have to work. On my way home i realized that the pulling was exactly the same, i can be at 40 miles leave the steering wheel and the car will change lines to the right . So i called back and they told me that its a minor problem!!! and they havent received an answer yet , so i told them that is anything happens to me i will blame them cause the direction problem , then he said ok bring the car to make some tests and i said ok man you can have the car but i need to work so i will need a loaner , he told me "humm let me ask my service manager and I will call you back" cause they are not allowed to give loaners unless its a big failure , WTF!!! so they wanted me to be without car untill they find the failure. He didnt call back so i did it the next day and finnally got the loaner wich was a kia spectra lol. They charged me for the alignment even when the failure wasnt fixed. I am vey dissappointed with this guys.
If i would know that the service was so terrible i would bought a japanese car they with you loaners even for oil changes!!!
If i would know that the service was so terrible i would bought a japanese car they with you loaners even for oil changes!!!