lilmasterarj said:if this happen like another 3 times but with stuff related to the tranny...then for sure aske for a new GTI. cuz u've had a lot of problems which sux! cuz it looks like its been in the shop for about a month total! hope u get a new one bruh! ;D unless u want to keep the one u want...
pfresh, I feel you pain. Unfortunately, my wife and I have a lot of experience with this issue. We had a 2000 Golf GL that was a piece of shit. I won't bore you with the details but it was one thing after another, the major one being the driver's door which rattled like a tin can. So we documented EVERYTHING including phone calls and built a case. We started to only dealing with the manager, then brought the problem to a head by sending 3-4 letters to the Regional VW Rep, and copying those letters to the dealer. We shared all our information including a time line and a detailed breakdown of the problems, and eventually got a meeting with the regional rep. We test drove the car together and he actually said "that isn't that bad", but then we test drove a new car and he agreed it was unacceptable. He said that he felt we would never be satisfied with the car and offered up a replacement model - we simply split the depreciation and got a brand new car for $900 (our old one was 18 months old with 20,000 km on it). We feel we did well, know they thought we would sue them or go to the media etc. (we were really pissed off). So it can be done, but you MUST be organized and persistent. We felt good that they ultimately stood behind the brand, however one of the reasons I joined this site was to hear stories - good or bad about the MKV before we make our decision to get one. I want to try to find out if they are improving their vehicles. You should not have to choose between design / build quality and reliability. The people who say 'you will have a few problems etc' have never been though what you have - and I have. It is extremely frustrating, which is why you need to convey that to the person who ultimately will decide to replace your car - and that is not the dealership so go up the food chain and be aggressive. Good luck.pfresh said:oops i posted that way to soon. sorry. i have had my car since may 3 2006, since then i have run into alot of problems with it. on the first day that i had my car the air bag light came on, i took it to the dealer and it turns out that my car had a faulty air bag, it took them 4 days to replace it. just weeks after this i could teel that something was wrong with my transmition i have the DSG and every time i was at a stop the car would begin to shake very badly and almost stall out. i took it again to the dealer and they said that it was not the tranny but other parts which they replaced, this took them 2 days. i picked up my car drove for around a week and the same problem occured again. so i took it back to dealer and again they told me that they replaced the parts that were faulty and everything should be ok. again a couple of weeks later the same problem only the car began to misshift and i could not get it to shift past 2nd gear at this point my check engine light came on...i took it to the dealer again and this time they had my car for 19 days! finally i called them and told them i wanted a new tranny by the next day or i wanted a new car. they fixed it within the next 24 hours. about a month after this both of my windsheild wipers (back and front) broke. again i took my car to the dealer where they had it for another3 days. the car ran fine after this but today i had the fuel line guard break on the bottom of the car. i might have broken it going over a speed bump of something but i dont think so. i am thinking about telling them i want a new GTI. i have all of this well documented, what should i do? thanks alot.
You are correct- it varies state by state...USMCRONIN said:do a web search for "Attorneys for Consumers" Call them, it's free. talk to the experts.
You have to let the dealer try to fix it, how many times depends on your state. KEEP ALL YOUR SERVICE RECORDS!!!!! Make dam sure every problem you have is documented by the dealer and you get a copy.
Not likely you'll get a new car, might happen, but unlikely. (if they can never fix your car you might get a new one) What you can get is a nice check for your problems and your car fixed if you win.
A German friend told me to never buy a German car made in OktoberFASTV 06 said:What make it so bad is that I am German and I had so much trust in the brand, as I had a rabbit back in Germany.
I still love this bad boy, but I'm afraid there might be a major electronic problem. Any ideas? :'(